How do I place an order?
How do I cancel or change an order?
Why can't I choose my size?
Why can't I find an item?
How much will it cost to ship my order?
How long will it take to receive my order?
Can I ship to multiple locations?
What kind of packaging do you use?
What is the return policy?
What payment methods do you accept?
What kind of security measures are there?
I still have questions?

How do I place an order?

Once you find an item you wish to purchase, click on “Add to cart”. The item(s) will be added to your cart. You may then continue shopping or “Proceed to Checkout”. If proceeding to checkout, you will need to provide shipping address, credit card, and other information.

How do I cancel or change an order?

Email web@prestosports.com to cancel or change an order. Be sure to include the order # in the email.

Why can’t I choose my size?

If the size you wish to order is not listed in the drop down menu on the item page, that particular size is no longer available.

Why can’t I find an item?

If the item is not posted on the site, it is not available. New items are regularly added to the site so please check back often.

How much will it cost to ship my order?
Here are the following shipping options:

There was a problem with a Velocity script

Page /httpd/prestosports/site-public/WEB-INF/themes/generic/store-faq

Error Invocation of method 'getShippingOptions' in class com.prestosports.render.store.StoreEngine threw exception java.lang.NullPointerException at /httpd/prestosports/site-public/WEB-INF/themes/generic/store-faq[line 75, column 40]

Page source:
1: <h1>Frequently Asked Questions</h1><div class="rich"><a name="top"></a> 2: <a href="#place" target="_self">How do I place an order?</a> 3: 4: <a href="#cancel" target="_self">How do I cancel or change an 5: order? 6: 7: </a> <a href="#size" target="_self">Why can't I choose my 8: size?</a> 9: 10: <a href="#find" target="_self">Why can't I find an item?</a> 11: 12: <a href="#ship" target="_self">How much will it cost to ship my 13: order?</a> 14: 15: <a href="#receive" target="_self">How long will it take to receive 16: my order?</a> 17: 18: <a href="#locations" target="_self">Can I ship to multiple 19: locations?</a> 20: 21: <a href="#packaging" target="_self">What kind of packaging do you 22: use?</a> 23: 24: <a href="#return" target="_self">What is the return 25: policy?</a> 26: 27: <a href="#payment" target="_self">What payment methods do you 28: accept?</a> 29: 30: <a href="#security" target="_self">What kind of security measures 31: are there?</a> 32: 33: <a href="#questions" target="_self">I still have questions? 34: 35: </a> 36: <a name= 37: "place"></a>How do I place an order? 38: Once you find an item you wish to purchase, click on “Add 39: to cart”.  The item(s) will be added to your cart.  40: You may then continue shopping or “Proceed to 41: Checkout”.  If proceeding to checkout, you will need to 42: provide shipping address, credit card, and other information. 43: <a href="#top" target="_self">Back to top</a>  44: <a name= 45: "cancel"></a>How do I cancel or change an order? 46: Email <a href="mailto:web@prestosports.com" target= 47: "_self">web@prestosports.com</a> to cancel or change an 48: order.  Be sure to include the order # in the email.   49: <a href="#top" target="_self">Back to top 50: 51: </a> 52: <a name= 53: "size"></a>Why can’t I choose my size? 54: If the size you wish to order is not listed in the drop down 55: menu on the item page, that particular size is no longer available. 56: <a href="#top" target="_self">Back to top 57: 58: </a> 59: <a name= 60: "find"></a>Why can’t I find an item? 61: If the item is not posted on the site, it is not 62: available.  New items are regularly added to the site so 63: please check back often. 64: <a href="#top" target="_self">Back to top 65: 66: </a> 67: <a name= 68: "ship"></a>How much will it cost to ship my order? 69: 70: Here are the following shipping options: 71: #set ($MODES = $shop.shippingModes) 72: #set ($lastIndex = $MODES.size() - 1 ) 73: 74: 75: #set ($shippingOptions = $shop.shippingOptions ) 76: #set ($calculators = $shop.shippingCalculators ) 77: #set ($shpCalculator = $calculators.get(0)) 78: #set ($ruleType = $shpCalculator.ruleType) 79: $ruleType 80: #foreach ($key in $shippingOptions.keySet()) 81: #set ($shpName = $shippingOptions.get($key)) 82:   $shpName 83: #set ($shpCalculator = $calculators.get($key)) 84: <table border="1"> 85: <tr> 86: <td style="text-align :center; width: 200px" >Purchase amount</td> 87: <td style="text-align :center; width: 150px" >Rate</td></tr> 88: #set ($shpRules = $shpCalculator.getRules()) 89: #set ($shpRuleLst = $shpCalculator.getShippingRulesLst() ) 90: #set ($index = 1) 91: 92: #foreach($shpRule in $shpRuleLst) 93: #set ($min = $formatter.formatCurrency($shpRule.getMinimum())) 94: #set ($rate = $formatter.formatCurrency( $shpRule.getRate())) 95: <tr><td> 96: <div style="margin-left: 20px; float: left; display: block; text-align :right; width: 50px"> 97: 98: #if ($index < ($shpRules.size()) ) 99: #set ($nextShpRule = $shpRuleLst.get($index) ) 100: #set ($max = $nextShpRule.getMinimum() - 0.01 ) 101: #set ($max = $formatter.formatCurrency($max)) 102: $min</div> 103:  to $max 104: #else 105: $min </div>  and up 106: #end 107: </td> <td style="text-align:right;width: 50px"> $rate </td></tr> 108: #set ($index = $index+1) 109: #end 110: </table> 111: #end 112: 113: <a href="#top" target="_self">Back to top 114: 115: </a> 116: <a name= 117: "receive"></a>How long will it take to receive my 118: order? 119: Orders placed with usually take 1-2 business days to pick and 120: pack for shipment. Business days are defined as Monday through 121: Friday, with the exception of certain holidays. Once the order has 122: been picked and packed, it will be sent via standard delivery. 123: <a href="#top" target="_self">Back to top 124: 125: </a> 126: <a name= 127: "locations"></a>Can I ship to multiple locations? 128: If you wish to ship to more than one location, you will need to 129: place an order for each individual shipping address. It is not 130: possible at this time to input more than one shipping address per 131: order. 132: <a href="#top" target="_self">Back to top 133: 134: </a> 135: <a name= 136: "packaging"></a>What kind of packaging do you use? 137: Depends on the item(s) being shipped.  We assure you that 138: we take the most careful approach to make sure your items arrive 139: undamaged when shipped from our warehouse. 140: <a href="#top" target="_self">Back to top 141: 142: </a> 143: <a name= 144: "return"></a>What is the return 145: policy?  146: If for any reason, you are not completely satisfied with your 147: order, return it within ten (10) days for a full refund, 148: replacement or exchange. To help us rapidly process your request, 149: please return a copy of your receipt with the merchandise. We 150: recommend that you return items via an insured mail service for 151: your protection. Please note that you will be reimbursed for return 152: shipping if your return was a result of our error. Returned 153: merchandise must be in its original condition for refund or 154: exchange. 155: <a href="#top" target="_self">Back to top 156: 157: </a> 158: <a name= 159: "payment"></a>What payment methods do you accept? 160: We accept all major credit cards. 161: <a href="#top" target="_self">Back to top 162: 163: </a> 164: <a name= 165: "security"></a>What kind of security measures are 166: there? 167: We use a state-of-the-art 128-bit encryption technology to 168: protect your credit card/personal information. Every online 169: transaction you make with us will be 100% safe and secure. 170: <a href="#top" target="_self">Back to top 171: 172: </a> 173: <a name= 174: "questions"></a>I still have questions? 175: Email <a href="mailto:web@prestosports.com" target= 176: "_self">web@prestosports.com</a> for more assistance.  177: Please include full name, order #, item purchased, and contact 178: information. 179: <a href="#top" target="_self">Back to top</a> 180: 181: </div>

There was a problem with a Velocity script
Page	/httpd/prestosports/site-public/WEB-INF/themes/generic/store-faq
Error	Invocation of method 'getShippingOptions' in class com.prestosports.render.store.StoreEngine threw exception java.lang.NullPointerException at /httpd/prestosports/site-public/WEB-INF/themes/generic/store-faq[line 75, column 40]
Page source:	1: <h1>Frequently Asked Questions</h1><div class="rich"><p><a name="top"></a> 2: <p><a href="#place" target="_self">How do I place an order?</a><br> 3: 4: <a href="#cancel" target="_self">How do I cancel or change an 5: order?<br> 6: 7: </a> <a href="#size" target="_self">Why can't I choose my 8: size?</a><br> 9: 10: <a href="#find" target="_self">Why can't I find an item?</a><br> 11: 12: <a href="#ship" target="_self">How much will it cost to ship my 13: order?</a><br> 14: 15: <a href="#receive" target="_self">How long will it take to receive 16: my order?</a><br> 17: 18: <a href="#locations" target="_self">Can I ship to multiple 19: locations?</a><br> 20: 21: <a href="#packaging" target="_self">What kind of packaging do you 22: use?</a><br> 23: 24: <a href="#return" target="_self">What is the return 25: policy?</a><br> 26: 27: <a href="#payment" target="_self">What payment methods do you 28: accept?</a><br> 29: 30: <a href="#security" target="_self">What kind of security measures 31: are there?</a><br> 32: 33: <a href="#questions" target="_self">I still have questions?<br> 34: 35: </a> 36: <p><strong><span style="text-decoration: underline;"><a name= 37: "place"></a>How do I place an order?</span></strong> 38: <p>Once you find an item you wish to purchase, click on “Add 39: to cart”.  The item(s) will be added to your cart.  40: You may then continue shopping or “Proceed to 41: Checkout”.  If proceeding to checkout, you will need to 42: provide shipping address, credit card, and other information. 43: <p><a href="#top" target="_self">Back to top</a>  44: <p><strong><span style="text-decoration: underline;"><a name= 45: "cancel"></a>How do I cancel or change an order?</span></strong> 46: <p>Email <a href="mailto:web@prestosports.com" target= 47: "_self">web@prestosports.com</a> to cancel or change an 48: order.  Be sure to include the order # in the email.   49: <p><a href="#top" target="_self">Back to top<br> 50: 51: </a> 52: <p><strong><span style="text-decoration: underline;"><a name= 53: "size"></a>Why can’t I choose my size?</span></strong> 54: <p>If the size you wish to order is not listed in the drop down 55: menu on the item page, that particular size is no longer available. 56: <p><a href="#top" target="_self">Back to top<br> 57: 58: </a> 59: <p><strong><span style="text-decoration: underline;"><a name= 60: "find"></a>Why can’t I find an item?</span></strong> 61: <p>If the item is not posted on the site, it is not 62: available.  New items are regularly added to the site so 63: please check back often. 64: <p><a href="#top" target="_self">Back to top<br> 65: 66: </a> 67: <p><strong><span style="text-decoration: underline;"><a name= 68: "ship"></a>How much will it cost to ship my order?</span></strong> 69: <br/> 70: Here are the following shipping options: 71: #set ($MODES = $shop.shippingModes) 72: #set ($lastIndex = $MODES.size() - 1 ) 73: <br /> 74: 75: #set ($shippingOptions = $shop.shippingOptions ) 76: #set ($calculators = $shop.shippingCalculators ) 77: #set ($shpCalculator = $calculators.get(0)) 78: #set ($ruleType = $shpCalculator.ruleType) 79: <strong>$ruleType</strong> <br /> 80: #foreach ($key in $shippingOptions.keySet()) 81: #set ($shpName = $shippingOptions.get($key)) 82:   <strong>$shpName</strong><br/> 83: #set ($shpCalculator = $calculators.get($key)) 84: <table border="1"> 85: <tr> 86: <td style="text-align :center; width: 200px" ><strong>Purchase amount</strong></td> 87: <td style="text-align :center; width: 150px" ><strong>Rate</strong></td></tr> 88: #set ($shpRules = $shpCalculator.getRules()) 89: #set ($shpRuleLst = $shpCalculator.getShippingRulesLst() ) 90: #set ($index = 1) 91: 92: #foreach($shpRule in $shpRuleLst) 93: #set ($min = $formatter.formatCurrency($shpRule.getMinimum())) 94: #set ($rate = $formatter.formatCurrency( $shpRule.getRate())) 95: <tr><td> 96: <div style="margin-left: 20px; float: left; display: block; text-align :right; width: 50px"> 97: 98: #if ($index < ($shpRules.size()) ) 99: #set ($nextShpRule = $shpRuleLst.get($index) ) 100: #set ($max = $nextShpRule.getMinimum() - 0.01 ) 101: #set ($max = $formatter.formatCurrency($max)) 102: $min</div> 103:  to $max 104: #else 105: $min </div>  and up 106: #end 107: </td> <td style="text-align:right;width: 50px"> $rate </td></tr> 108: #set ($index = $index+1) 109: #end 110: </table><br /> 111: #end 112: 113: <p><a href="#top" target="_self">Back to top<br> 114: 115: </a> 116: <p><strong><span style="text-decoration: underline;"><a name= 117: "receive"></a>How long will it take to receive my 118: order?</span></strong> 119: <p>Orders placed with usually take 1-2 business days to pick and 120: pack for shipment. Business days are defined as Monday through 121: Friday, with the exception of certain holidays. Once the order has 122: been picked and packed, it will be sent via standard delivery. 123: <p><a href="#top" target="_self">Back to top<br> 124: 125: </a> 126: <p><strong><span style="text-decoration: underline;"><a name= 127: "locations"></a>Can I ship to multiple locations?</span></strong> 128: <p>If you wish to ship to more than one location, you will need to 129: place an order for each individual shipping address. It is not 130: possible at this time to input more than one shipping address per 131: order. 132: <p><a href="#top" target="_self">Back to top<br> 133: 134: </a> 135: <p><strong><span style="text-decoration: underline;"><a name= 136: "packaging"></a>What kind of packaging do you use?</span></strong> 137: <p>Depends on the item(s) being shipped.  We assure you that 138: we take the most careful approach to make sure your items arrive 139: undamaged when shipped from our warehouse. 140: <p><a href="#top" target="_self">Back to top<br> 141: 142: </a> 143: <p><strong><span style="text-decoration: underline;"><a name= 144: "return"></a>What is the return 145: policy?</span></strong><strong> </strong> 146: <p>If for any reason, you are not completely satisfied with your 147: order, return it within ten (10) days for a full refund, 148: replacement or exchange. To help us rapidly process your request, 149: please return a copy of your receipt with the merchandise. We 150: recommend that you return items via an insured mail service for 151: your protection. Please note that you will be reimbursed for return 152: shipping if your return was a result of our error. Returned 153: merchandise must be in its original condition for refund or 154: exchange. 155: <p><a href="#top" target="_self">Back to top<br> 156: 157: </a> 158: <p><strong><span style="text-decoration: underline;"><a name= 159: "payment"></a>What payment methods do you accept?</span></strong> 160: <p>We accept all major credit cards. 161: <p><a href="#top" target="_self">Back to top<br> 162: 163: </a> 164: <p><strong><span style="text-decoration: underline;"><a name= 165: "security"></a>What kind of security measures are 166: there?</span></strong> 167: <p>We use a state-of-the-art 128-bit encryption technology to 168: protect your credit card/personal information. Every online 169: transaction you make with us will be 100% safe and secure. 170: <p><a href="#top" target="_self">Back to top<br> 171: 172: </a> 173: <p><strong><span style="text-decoration: underline;"><a name= 174: "questions"></a>I still have questions?</span></strong> 175: <p>Email <a href="mailto:web@prestosports.com" target= 176: "_self">web@prestosports.com</a> for more assistance.  177: Please include full name, order #, item purchased, and contact 178: information. 179: <p><a href="#top" target="_self">Back to top</a> 180: 181: </div>